Events Response

This page shows the exact payload your endpoint receives for each of the 12 webhook events. Every field is described once in the field reference at the bottom. For what each event means and how to subscribe, see Webhooks and Register Webhook.

Bill events

`bill.created`

Sent when a new bill is created.

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "bill.created",
  "eventTime": 1738751400,
  "data": {
    "billID": "6710b8e4d2a91f3c5e77aa12",
    "integratorID": "EXT-ORDER-90231",
    "billData": {
      "status": "ongoing",
      "testData": [
        {
          "_id": "6530a4a6f1d2c8b7e9a11111",
          "status": "PENDING"
        },
        {
          "_id": "6530a4a6f1d2c8b7e9a22222",
          "status": "PENDING"
        }
      ]
    }
  }
}

`bill.completed`

Sent when every report on the bill is finished and the bill moves to completed (or delivered).

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "bill.completed",
  "eventTime": 1738755102,
  "data": {
    "billID": "6710b8e4d2a91f3c5e77aa12",
    "integratorID": "EXT-ORDER-90231",
    "billData": {
      "status": "completed",
      "testData": [
        {
          "_id": "6530a4a6f1d2c8b7e9a11111",
          "status": "COMPLETE",
          "testName": "Complete Blood Count (CBC)",
          "parameter": [
            {
              "parameterName": "Haemoglobin",
              "id": "6530a4a6f1d2c8b7e9a33333",
              "value": "13.4"
            },
            {
              "parameterName": "Total WBC Count",
              "id": "6530a4a6f1d2c8b7e9a44444?0",
              "value": "7200"
            }
          ]
        },
        {
          "_id": "6530a4a6f1d2c8b7e9a22222",
          "status": "COMPLETE",
          "testName": "Allergy Panel (Food)",
          "parameter": []
        }
      ]
    },
    "reportURL": "https://flabs-lab.s3.ap-south-1.amazonaws.com/report/6710b8e4d2a91f3c5e77aa12.pdf",
    "sampleImages": [
      {
        "url": "https://flabs-lab.s3.ap-south-1.amazonaws.com/sample/sample-image-1.jpg",
        "lat": 19.076,
        "lng": 72.8777,
        "capturedAt": "2025-02-05T07:52:14.318Z"
      },
      {
        "url": "https://flabs-lab.s3.ap-south-1.amazonaws.com/sample/sample-image-2.jpg",
        "lat": null,
        "lng": null,
        "capturedAt": "2025-02-05T07:53:02.771Z"
      }
    ],
    "patientData": {
      "designation": "Mr.",
      "firstName": "Rahul",
      "lastName": "Sharma",
      "age": "32",
      "ageType": "year",
      "gender": "male",
      "contact": "9876543210",
      "email": "rahul.sharma@example.com",
      "address": "14 MG Road, Bengaluru",
      "country_code": "91",
      "aadhaar_number": "",
      "insurance_number": "",
      "uhid": "UH-90231",
      "height": "176",
      "weight": "72",
      "date_of_birth": "1993-08-14T00:00:00+05:30"
    }
  }
}

`bill.deleted`

Sent when a bill is deleted. The payload carries identifiers only — no billData, no reportURL, no test list.

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "bill.deleted",
  "eventTime": 1738756800,
  "data": {
    "billID": "6710b8e4d2a91f3c5e77aa12",
    "integratorID": "EXT-ORDER-90231"
  }
}

Report events

`report.completed`

Sent each time an individual test on the bill is marked complete, while the bill as a whole is still unfinished.

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "report.completed",
  "eventTime": 1738753200,
  "data": {
    "reportID": "6710b8e4d2a91f3c5e77aa12",
    "integratorID": "EXT-ORDER-90231",
    "reportData": {
      "status": "partial",
      "testData": [
        {
          "_id": "6530a4a6f1d2c8b7e9a11111",
          "status": "COMPLETE"
        },
        {
          "_id": "6530a4a6f1d2c8b7e9a22222",
          "status": "PENDING"
        }
      ]
    },
    "reportURL": "https://flabs-lab.s3.ap-south-1.amazonaws.com/report/6710b8e4d2a91f3c5e77aa12.pdf"
  }
}

CRM events

All eight CRM events share the same shape.

`lead.created`

Sent when a lead is created in the CRM. This is the only CRM event where phase is lead.

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "lead.created",
  "eventTime": 1738747800,
  "integratorID": "EXT-LEAD-10231",
  "data": {
    "leadID": "6712c4f7a8b3e91d4f22cc09",
    "phase": "lead",
    "first_name": "Rahul"
  }
}

`booking.created`

Sent when a booking is created directly, or when an existing lead is converted into a booking. In the conversion case leadID is unchanged and phase flips to booking.

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "booking.created",
  "eventTime": 1738748400,
  "integratorID": "EXT-LEAD-10231",
  "data": {
    "leadID": "6712c4f7a8b3e91d4f22cc09",
    "phase": "booking",
    "first_name": "Rahul"
  }
}

Booking lifecycle events

The six events below track a home-collection booking from assignment through completion or cancellation. The body is identical in every case — only eventType differs.

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "booking.phlebotomist_assigned",
  "eventTime": 1738749000,
  "integratorID": "EXT-LEAD-10231",
  "data": {
    "leadID": "6712c4f7a8b3e91d4f22cc09",
    "phase": "booking",
    "first_name": "Rahul"
  }
}

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "booking.phlebotomist_arrived",
  "eventTime": 1738750200,
  "integratorID": "EXT-LEAD-10231",
  "data": {
    "leadID": "6712c4f7a8b3e91d4f22cc09",
    "phase": "booking",
    "first_name": "Rahul"
  }
}

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "booking.phlebotomist_sample_collected",
  "eventTime": 1738750800,
  "integratorID": "EXT-LEAD-10231",
  "data": {
    "leadID": "6712c4f7a8b3e91d4f22cc09",
    "phase": "booking",
    "first_name": "Rahul"
  }
}

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "booking.phlebotomist_sample_submitted",
  "eventTime": 1738751400,
  "integratorID": "EXT-LEAD-10231",
  "data": {
    "leadID": "6712c4f7a8b3e91d4f22cc09",
    "phase": "booking",
    "first_name": "Rahul"
  }
}

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "booking.rescheduled",
  "eventTime": 1738748700,
  "integratorID": "EXT-LEAD-10231",
  "data": {
    "leadID": "6712c4f7a8b3e91d4f22cc09",
    "phase": "booking",
    "first_name": "Rahul"
  }
}

{
  "labID": "665f2a1c9b4e7d1a2c3f4b01",
  "eventType": "booking.cancelled",
  "eventTime": 1738748900,
  "integratorID": "EXT-LEAD-10231",
  "data": {
    "leadID": "6712c4f7a8b3e91d4f22cc09",
    "phase": "booking",
    "first_name": "Rahul"
  }
}

booking.phlebotomist_sample_submitted also auto-creates the bill for that booking, so a bill.created delivery follows it, then report.completed and bill.completed for the same patient.

Field reference

Envelope

Present on every event.

Field	Type	Description
`labID`	string	The Flabs lab (branch) the event belongs to.
`eventType`	string	The event name, one of the 12 above.
`eventTime`	integer	Unix timestamp in seconds, stamped when the delivery is dispatched.
`data`	object	Event-specific body.

Bill and report events

Field	Type	Description
`data.billID`	string	The bill identifier. Sent on `bill.created`, `bill.completed` and `bill.deleted`.
`data.reportID`	string	`report.completed` only. Carries the bill identifier.
`data.integratorID`	string	Your identifier for the bill, sent at create time.
`data.billData` / `data.reportData`	object	Bill state. `billData` on bill events, `reportData` on `report.completed`.
`…testData`	array	Every test on the bill. Always present.
`…testData[]._id`	string	The catalogue test identifier, as returned by List Tests.
`…testData[].testName`	string	`bill.completed` only. Name of the test. Always present.
`…testData[].parameter`	array	`bill.completed` only. Entered result values. Always present; `[]` when the test has none, never `null`.
`…parameter[].parameterName`	string	Name of the parameter, e.g. `Haemoglobin`.
`…parameter[].id`	string	Parameter identifier.
`…parameter[].value`	string	The entered value. Always a string, including numeric results.
`data.reportURL`	string	Link to the bill’s report PDF.
`data.sampleImages`	array	`bill.completed` only. Geo-tagged sample-collection photos. Always present; `[]` when there are none.
`data.sampleImages[].url`	string	Link to the captured photo.
`data.sampleImages[].lat`	number \| null	Latitude at capture time. `null` when GPS was unavailable; the key is always present.
`data.sampleImages[].lng`	number \| null	Longitude at capture time. `null` when GPS was unavailable; the key is always present.
`data.sampleImages[].capturedAt`	string	ISO 8601 capture timestamp. Omitted when it was never recorded.
`data.patientData`	object	`bill.completed` only. The patient the bill belongs to. See below.

Patient data

bill.completed only. Every key below is always present; a detail the lab never recorded is sent as an empty string, never null or omitted. Values are sent exactly as the lab stored them, so treat them as free text unless noted.

Field	Type	Description
`data.patientData.designation`	string	Salutation, e.g. `Mr.`, `Mrs.`, `Dr.`.
`data.patientData.firstName`	string	Given name.
`data.patientData.lastName`	string	Family name.
`data.patientData.age`	string	Age in `ageType` units. Sent as a string, e.g. `"32"`.
`data.patientData.ageType`	string	Unit for `age`: `year`, `month` or `day`. Lowercase and singular.
`data.patientData.gender`	string	`male`, `female` or `other`. Always lowercase.
`data.patientData.contact`	string	Mobile number, without the country code.
`data.patientData.country_code`	string	Dial code for `contact`, with no `+` — e.g. `91` for India.
`data.patientData.email`	string	Email address.
`data.patientData.address`	string	Postal address as a single line.
`data.patientData.aadhaar_number`	string	Aadhaar number, when recorded.
`data.patientData.insurance_number`	string	Insurance/policy number, when recorded.
`data.patientData.uhid`	string	The lab’s unique health ID for the patient.
`data.patientData.height`	string	Height as recorded, e.g. `176`. No unit is attached.
`data.patientData.weight`	string	Weight as recorded, e.g. `72`. No unit is attached.
`data.patientData.date_of_birth`	string	ISO 8601 with the `+05:30` IST offset, e.g. `1993-08-14T00:00:00+05:30`. Empty string when no date of birth is on file.

age and date_of_birth are recorded independently. A patient can have an age with no date of birth, and the two are not recalculated against each other — use whichever your system needs, and prefer date_of_birth when both are present.

patientData carries personal and health information, including government identity numbers when the lab has recorded them. Store only the fields you need, and keep them encrypted in transit and at rest.

CRM events

Field	Type	Description
`integratorID`	string	Your identifier for the record, sent at create time. Should be unique. Omitted when empty.
`data.leadID`	string	Identifier of the lead or booking. Unchanged when a lead converts to a booking.
`data.phase`	string	`lead` or `booking`. Always `booking` on every `booking.*` event.
`data.first_name`	string	Patient’s first name. Always present.

Flabs Developer API guide

Authorization

Webhooks

WhatsApp

Billing

Patient Reports

CRM

Bill events

`bill.created`

`bill.completed`

`bill.deleted`

Report events

`report.completed`

CRM events

`lead.created`

`booking.created`

Booking lifecycle events

Field reference

Envelope

Bill and report events

Patient data

CRM events

​Bill events

​bill.created

​bill.completed

​bill.deleted

​Report events

​report.completed

​CRM events

​lead.created

​booking.created

​Booking lifecycle events

​Field reference

​Envelope

​Bill and report events

​Patient data

​CRM events

Bill events

`bill.created`

`bill.completed`

`bill.deleted`

Report events

`report.completed`

CRM events

`lead.created`

`booking.created`

Booking lifecycle events

Field reference

Envelope

Bill and report events

Patient data

CRM events