data.patientData, everything else from data.variables. WhatsApp button URLs need a fixed domain, so the Download Report buttons use the domain of the report link (https://<report-domain>/) with the rest of the link as the variable. Use Copy template to copy the text exactly.
Report to patient
Button: Download Report →https://<report-domain>/{{4}}
Report due reminder
Button: Check Report Status →https://records.flabslis.com/report-status/{{5}}
The event also carries
data.due (with data.total and data.paid), so you can add the pending amount to your version of this template.
Report to B2B centre
Button: Download Report →https://<report-domain>/{{5}}
Report to doctor
Button: Download Report →https://<report-domain>/{{6}}
Bill to patient
Button: Check Report Status →https://records.flabslis.com/report-status/{{6}}
CRM messages
These are the default texts for the CRM and Bookings messages. To change them, contact Flabs support. A provider template always shows every line, so leave out optional lines (like Discount) if you don’t want them blank.Patient Booking Confirmation
booking.send
Phlebotomist Booking Details
phlebotomist.send
Patient Quotation
quotation.send
Other default values (
uhid → patientData.uhid, company, corporateClient, quotationLines, testNames, patientMapLink, phlebotomistPhone) are listed under CRM messages. Custom fields ({{cf_…}}) are not sent.